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Terms and Conditions

Terms and Conditions – Eco Point Kallar, Thiruvananthapuram

Effective Date: [Insert Date]

Welcome to Eco Point Kallar, Thiruvananthapuram, a nature and ecotourism destination associated with the Kerala Forest & Wildlife Department. By visiting or using information and services provided through the Eco Point Kallar website or visitor facilities, you agree to comply with the following Terms and Conditions.

1. Visitor Eligibility

Visitors must comply with applicable laws, forest regulations, ecotourism rules, and instructions issued by the competent authorities. Children should remain under the supervision of parents or guardians.

2. Entry and Visiting Rules

Entry is subject to applicable permissions, tickets, fees, and operating conditions.
Visitors must follow the notified visiting hours.
The Forest Department or authorized management may restrict or temporarily suspend entry because of weather, wildlife movement, forest-fire risk, maintenance, emergencies, or other safety concerns.
Visitors must carry valid tickets, permits, or identification documents whenever required.

3. Environmental Protection

Eco Point Kallar is situated in a natural environment. Visitors are expected to help protect the area's ecological value.

Visitors must:

Avoid littering and dispose of waste only in designated facilities.
Avoid plastic and other prohibited materials where applicable.
Not damage plants, trees, rocks, streams, or other natural resources.
Not feed, disturb, chase, capture, or harm wildlife.
Not collect plants, flowers, seeds, insects, rocks, or other natural specimens without authorization.
Follow all forest conservation and environmental protection instructions.

4. Wildlife Safety

Wild animals and other forest hazards may be present in or around the area. Visitors must maintain a safe distance from wildlife and follow instructions given by forest officials, guides, or authorized personnel.

Visitors should not attempt to approach, photograph, touch, or interact with wild animals.

5. Activities

Nature walks, trekking, photography, sightseeing, and other activities are permitted only where officially allowed.

Certain activities may require prior permission, a guide, additional fees, or compliance with specific safety requirements.

Visitors participate in permitted activities at their own responsibility and must follow all instructions issued by authorized personnel.

6. Photography and Videography

Photography for personal use may be permitted subject to applicable rules.

Commercial photography, filming, professional shoots, drones, or other specialized equipment may require prior permission from the competent authority.

Visitors must not photograph or record restricted areas, officials, wildlife, or other persons in a manner prohibited by law or applicable regulations.

7. Prohibited Activities

The following activities are prohibited or restricted according to applicable laws and forest regulations:

Hunting, trapping, or harming wildlife.
Removal or destruction of forest resources.
Littering or pollution.
Lighting fires except in officially designated areas.
Possession or use of prohibited substances or items.
Unauthorized camping.
Unauthorized drone operation.
Feeding or disturbing wildlife.
Damaging public or forest property.
Entering restricted or closed areas.
Any activity that threatens public safety or the environment.

8. Safety and Emergencies

Visitors must follow safety signs, barriers, warnings, and instructions from forest officials.

Natural terrain, slippery surfaces, streams, steep areas, insects, wildlife, changing weather, and other environmental conditions may present risks. Visitors should exercise appropriate caution.

In an emergency, visitors must immediately contact the nearest authorized forest official or emergency service and follow official instructions.

9. Tickets, Fees and Bookings

Where applicable, entry fees, activity charges, booking fees, guide charges, or other authorized charges may apply.

Tickets and permits are subject to the rules specified by the competent authority. Cancellation, refund, rescheduling, and booking conditions may vary according to the applicable booking system and official regulations.

Visitors should verify current fees and booking requirements through official sources before travelling.

10. Accommodation and External Services

Any accommodation, transportation, restaurants, shops, or other services operated by third parties are subject to their respective terms and conditions.

Eco Point Kallar and the relevant government authority are not responsible for services independently provided by unauthorized or third-party operators.

11. Property and Personal Belongings

Visitors are responsible for their personal belongings. The management cannot be held responsible for loss, theft, or damage to personal property except where liability is imposed under applicable law.

Visitors are responsible for any damage caused by them to government, forest, tourism, or public property.

12. Accessibility and Visitor Assistance

Reasonable visitor assistance may be provided subject to the facilities and conditions available at the destination. Certain natural areas may have terrain or environmental limitations that affect accessibility.

Visitors requiring specific assistance should make appropriate enquiries before visiting.

13. Changes to Facilities and Rules

Facilities, routes, timings, activities, fees, entry conditions, and visitor restrictions may change because of administrative decisions, conservation requirements, weather, emergencies, maintenance, or other operational circumstances.

The latest official instructions shall prevail over previously published information.

14. Website Information

If information about Eco Point Kallar is published online, such information is intended for general visitor guidance. Visitors should verify time-sensitive information such as entry rules, fees, availability, permits, and closures through official sources.

15. Intellectual Property

Unless otherwise stated, website content such as text, photographs, graphics, logos, documents, and other materials may be protected by applicable intellectual-property laws.

Visitors must not reproduce, modify, distribute, or commercially exploit protected content without appropriate authorization.

16. Privacy

Any personal information collected through an official website, booking service, enquiry form, or other authorized service will be handled in accordance with the applicable privacy policy and laws.

17. Compliance with Law

All visitors must comply with applicable Indian laws, Kerala government regulations, forest and wildlife legislation, environmental regulations, and instructions issued by competent authorities.

Where applicable, provisions relating to forest protection, wildlife conservation, environmental protection, public safety, and protected areas shall apply.

18. Right to Refuse or Restrict Entry

The competent authority may refuse, restrict, or withdraw visitor access where necessary for safety, conservation, law enforcement, administrative reasons, overcrowding, adverse weather, wildlife protection, or other legitimate purposes.

19. Acceptance of Terms

By entering Eco Point Kallar or using its authorized facilities and services, visitors acknowledge that they have read and agreed to comply with these Terms and Conditions and any additional instructions displayed at the destination.

20. Contact and Official Information

For current information regarding visiting hours, entry fees, permissions, activities, closures, and other visitor requirements, visitors should consult the Kerala Forest & Wildlife Department or the relevant authorized Eco Point Kallar office.

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Privacy Policy

Privacy Policy – Eco Point Kallar, Thiruvananthapuram

Effective Date: 20 August 2026

Eco Point Kallar, Thiruvananthapuram, is committed to protecting the privacy of visitors and users of its website, online information services, booking facilities, and other digital services. This Privacy Policy explains how information may be collected, used, stored, and protected when visitors access information relating to Eco Point Kallar and associated ecotourism services.

This policy should be read together with the applicable rules, visitor guidelines, booking conditions, and policies of the Kerala Forest Department and its authorised ecotourism platforms.

1. Information We May Collect

Depending on the service used, the following information may be collected:

Visitor name
Mobile number
Email address
Address or location information where required
Government-approved identification details required for booking or entry verification
Booking and ticket information
Payment and transaction details
Date and time of visit
Feedback, complaints, or enquiries submitted by visitors
Technical information such as browser type, device information, IP address, and website usage information

Visitors should provide accurate information whenever information is required for registration, booking, or entry.

2. Purpose of Collecting Information

Information may be used for:

Processing ecotourism reservations and visitor registrations
Issuing and verifying tickets
Confirming visitor identity where required
Providing information about Eco Point Kallar
Responding to enquiries and complaints
Processing cancellations and refunds
Maintaining visitor and booking records
Improving website and ecotourism services
Supporting visitor safety and forest-management requirements
Complying with applicable laws, rules, and government requirements

The official Kerala Forest Ecotourism portal requires visitors to present the government-approved ID used during booking and the relevant physical or electronic ticket at entry.

3. Payment Information

Where online booking is provided, payment transactions may be processed through authorised payment-service providers.

The website or ecotourism management system should not unnecessarily retain complete card, banking, UPI, or other sensitive payment credentials.

Applicable transaction charges, taxes, cancellation conditions, and refund provisions will be governed by the applicable booking platform and government ecotourism policy.

4. Cookies

The website may use cookies and similar technologies to:

Maintain website functionality
Remember user preferences
Improve website performance
Understand website usage
Support secure login or booking functions

Visitors may configure their browser to restrict or disable cookies. However, disabling certain cookies may affect some website functions.

5. Sharing of Information

Personal information may be disclosed only where necessary and permitted under applicable law, including to:

Authorised Kerala Forest Department personnel
State Forest Development Agency (SFDA) or authorised Forest Development Agencies (FDAs)
Authorised booking and payment-service providers
Government authorities and law-enforcement agencies where legally required
Service providers supporting authorised website or booking operations

Information will not be knowingly sold or commercially traded for unrelated purposes.

6. Data Security

Reasonable administrative, technical, and organisational measures should be used to protect visitor information against unauthorised access, alteration, disclosure, misuse, or loss.

However, no internet-based system can guarantee absolute security.

7. Visitor Photographs and Media

Visitors may take photographs for personal use subject to applicable forest, wildlife, safety, privacy, and photography restrictions.

Visitors should not photograph people without appropriate consent or engage in photography that disturbs wildlife or violates site restrictions.

8. Wildlife and Environmental Protection

Personal information and visitor records may be used where necessary to support visitor safety, environmental protection, wildlife conservation, and compliance with forest regulations.

Visitors must follow instructions issued by authorised forest personnel and ecotourism guides.

9. Third-Party Websites

The Eco Point Kallar website or information pages may contain links to official government websites, authorised booking platforms, maps, payment services, or other third-party services.

Privacy practices of external websites are governed by their respective policies.

10. Children's Privacy

Children should visit Eco Point Kallar under appropriate adult supervision. Personal information relating to children should not be submitted unnecessarily.

Where registration or booking requires personal information, it should be provided by a parent, guardian, or authorised adult where applicable.

11. Data Retention

Personal information may be retained for as long as necessary for legitimate administrative, booking, accounting, legal, safety, conservation, and government-record purposes.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in law, government policy, ecotourism procedures, technology, or website functionality.

Visitors are encouraged to review the latest version before using online services.

13. Contact

For official enquiries concerning Eco Point Kallar, visitors should use the contact details published by the Kerala Forest Department or its authorised ecotourism platform.

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Cookie Policy

Cookies Policy – Kallar Eco Point, Thiruvananthapuram

Last Updated: 20 August 2026

1. Introduction

This Cookies Policy explains how cookies and similar technologies may be used on the website or digital services relating to Kallar Eco Point, Thiruvananthapuram, operated or managed in connection with the Kerala Forest & Wildlife Department and its ecotourism services.

Kallar is listed by the Kerala Forest Department as an ecotourism centre in Thiruvananthapuram district.

By using this website, you acknowledge the use of cookies and similar technologies as described in this policy.

2. What Are Cookies?

Cookies are small text files placed on your computer, mobile phone, tablet, or other internet-enabled device when you visit a website.

Cookies help a website remember information about your visit, improve website functionality, understand how visitors use the website, and provide a better browsing experience.

3. Why We Use Cookies

Cookies may be used for the following purposes:

To ensure that the website functions correctly.
To maintain website security.
To remember certain user preferences.
To improve website navigation and usability.
To understand how visitors interact with the website.
To collect anonymous statistical information about website usage.
To support online ecotourism services, where applicable.
To improve the performance and reliability of digital services.

4. Types of Cookies We May Use

4.1 Essential Cookies

Essential cookies are necessary for basic website functionality. They may support functions such as page navigation, security, session management, and access to certain services.

These cookies generally cannot be disabled through the website because doing so may affect essential functionality.

4.2 Functional Cookies

Functional cookies may remember preferences selected by visitors, such as language, display settings, or other website preferences.

4.3 Analytics and Performance Cookies

Analytics cookies may help us understand how visitors use the website, including information about pages viewed, approximate usage patterns, browser type, and website performance.

The Kerala Forest Department states that its website records certain site-visit information for statistical purposes, including the visitor's ISP address, browser type, date and time of access, pages accessed, documents downloaded, and referring internet address.

4.4 Session Cookies

Session cookies are temporary cookies that remain on your device while you are using the website and are normally removed when the browsing session ends.

4.5 Third-Party Cookies

Some website features may use third-party services. Such services may place their own cookies or similar technologies on your device.

Examples may include services used for:

Maps and location information.
Website analytics.
Embedded media.
Online booking or payment services.
Security and authentication.

Third-party services are responsible for their own privacy and cookie practices.

5. Information Collected Through Cookies

Depending on the type of cookie or technology used, information may include:

IP address or network information.
Browser and device type.
Date and time of website access.
Pages visited.
Documents or resources accessed or downloaded.
Referring website address.
Website interaction and performance information.
Preferences selected by the visitor.

Cookies are not intended to collect unnecessary personal information.

6. Use of Cookies for Ecotourism Services

Where online ecotourism services are provided, cookies or session technologies may be necessary to support account access, booking-related functions, authentication, security, and other technical processes.

The official Kerala Forest Ecotourism portal provides online ecotourism services and identifies Kallar among the Thiruvananthapuram ecotourism centres.

7. Managing Cookies

You can manage or disable cookies through your web browser settings.

Most browsers allow you to:

View stored cookies.
Delete existing cookies.
Block cookies.
Allow cookies only from selected websites.
Receive notifications before cookies are stored.

Disabling essential cookies may affect certain website functions or services.

8. Privacy and Data Protection

The use of cookies should be read together with the applicable privacy policy of the Kerala Forest Department and relevant ecotourism services.

The Kerala Forest Department's published privacy policy explains that site-visit information is collected for statistical purposes and describes the types of visit information recorded.

9. Data Security

Reasonable technical and administrative measures may be used to protect information associated with website usage.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Changes to This Cookies Policy

This Cookies Policy may be updated from time to time to reflect:

Changes in website functionality.
Changes in technology.
Changes in ecotourism services.
Changes in applicable laws or regulations.
Changes to the Kerala Forest Department's digital services.

Any updated version may be published on the relevant website with a revised Last Updated date.

11. External Websites

The Kallar Eco Point website or related Kerala Forest Department digital services may contain links to external websites.

External websites may have their own cookies, privacy policies, and terms of use. Visitors are advised to review the policies of external websites before providing personal information or using their services.

12. Ecotourism and Visitor Responsibility

Visitors using online information or services relating to Kallar Eco Point should follow the instructions and guidelines issued by forest authorities and ecotourism personnel.

The official Kerala Forest Ecotourism portal advises visitors to follow instructions from ecotourism guides and forest personnel and to avoid littering, damaging flora or fauna, smoking, alcohol, drugs, loud noise, and other prohibited activities.

13. Contact

For information relating to Kerala Forest Department ecotourism services, visitors may refer to the official Kerala Forest Ecotourism portal.

Kerala Forest Department
Thiruvananthapuram, Kerala, India

Official Ecotourism Portal:
https://ecotourism.forest.kerala.gov.in/

The official ecotourism portal provides contact and technical-support information for its digital services.

14. Consent

By continuing to use this website after being informed about the use of cookies, you acknowledge this Cookies Policy.

Where applicable, visitors may be provided with cookie-management or consent options through the website.

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